Univerx documentation
Everything you need
to get started with Univerx
Video calling and co-browsing for customer support teams.
Guides for sales agents, IT admins, and developers.
Choose your path
Built for every role
The Univerx docs are organised by who you are. Pick your role to jump straight to the guides that matter to you.
Handle calls like a pro
Step-by-step guides for joining video calls, co-browsing with customers, managing your queue, and wrapping up sessions efficiently.
View agent guides
Set up and manage Univerx
Configure your workspace, manage team members and roles, set up customer-facing widgets, and monitor usage logs.
View admin guidesIntegrate Univerx
Embed the Univerx widget with a script tag, or use the npm package for a fully custom UI in React, Angular, or Svelte.
View developer docsGetting started
Up and running in minutes
Three steps is all it takes to get your team live on Univerx.
Create your workspace
Sign up, create an organisation, and invite your first team member. Takes less than two minutes.
Admin setup guideAdd the widget to your site
Copy a single script tag into your page, or use the JavaScript SDK for full configuration and customisation.
Widget configurationStart supporting customers
Your agents can now accept calls and co-browse sessions directly from the Univerx interface.
Agent getting startedStart exploring the docs
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